December 18th, 2025

PII Hashing is now live in CPaaS SMS to protect customer mobile numbers. We convert them into irreversible hash values before storage or transmission. Additionally you can enable message content security to stop message content storage.
What’s New
Hashes mobile numbers to safeguard PII.
Prevention of message content storage.
No impact on SMS delivery or campaign performance.
Enable it from Settings in the CPaaS SMS portal. Refer to the documentation to learn more Link